Responsible Gambling at 99Exchange

At 99Exchange, we’re committed to delivering a safe, enjoyable, and fair environment for all users. While our platform offers exciting real-money experiences, we believe that gaming should always be a source of entertainment — never stress, pressure, or harm.

As a globally licensed operator, we follow the best practices for responsible gambling and empower our users with the tools, resources, and support they need to play mindfully.

Our Commitment to Responsible Play

Responsible gaming isn’t a side feature — it’s part of our foundation. We’re committed to:

  • Promoting awareness of problem gambling
  • Offering in-app tools to manage risk
  • Ensuring support is available 24/7
  • Creating a platform where users feel informed and in control

At 99Exchange, your well-being matters more than any wager.

When Gambling Becomes a Problem

While many players enjoy gaming without issue, some may experience unhealthy habits. Warning signs may include:

  • Spending more time or money than planned
  • Hiding activity from friends or family
  • Chasing losses with larger bets
  • Gaming while under emotional or financial stress

If you notice any of these signs — in yourself or someone close — it may be time to pause and seek help.

tools available on 99exch

Tools Available on 99exch

To help you maintain control, we offer built-in responsible gaming tools that you can activate anytime:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit.

Session Time Reminders

Receive automatic reminders after extended play periods to help you stay aware.

Reality Checks

Optional alerts to remind you of time spent, money wagered, and outcomes.

Self-Exclusion Options

You can temporarily or permanently block access to your account. Our team will assist with immediate enforcement.

These tools are designed to support healthy habits — not restrict your freedom.

Support & Help Resources

If you ever feel you’re losing control, you’re not alone. Support is always available.

Contact Our Team

  • WhatsApp: +91-943748XXXX
  • Email: support@99exchange.exchange
  • In-app support available 24/7

 

Trusted Organizations

We recommend the following global support resources for additional guidance:

Help is confidential, free, and non-judgmental.

Contact Us Now

Tips for Safer Play

Want to keep your experience fun and controlled? Here are some expert tips:

  • Always set a budget and stick to it
  • Never chase your losses
  • Don’t play under the influence of alcohol or emotional distress
  • Take regular breaks
  • Balance gaming with other hobbies and responsibilities

Remember: you should be in control of the game — not the other way around.

For Parents & Guardians

99Exchange is strictly a +18 platform. If you share your device with minors, we recommend:

  • Using parental control apps to restrict access
  • Never sharing your 99exch login credentials
  • Regularly monitoring device activity

Promoting digital responsibility at home is just as important as doing so on our platform

FAQs – Responsible Gambling

Your account will be restricted for the selected time period. You won’t be able to log in or make transactions until the exclusion ends or is reviewed.

Yes. You can increase limits after a cool-off period, or lower them at any time.

Go to your account settings → Responsible Gaming → Enable Reality Check and set your preferred time intervals.

Encourage open, non-judgmental communication. Share support resources and contact our team if their account is involved.